Select the item to return or exchange
how it works
Receive your store credit confirmation
Return item using complementary shipping label
common returns questions
what items are returnable?
- Unused items purchased in the last 20 days with all tags attached.
can we chat about this?
- We’re here to help you find the right style, size and fit. Call or email to chat with a fleur stylist today +1 646.613.9660.
how soon will I receive my store credit or refund?
- You will receive your store credit after printing your shipping label (in the next step) which you can use immediately for something new at fleurdumal.com
- If your store credit is unused, your refund will be processed 5-7 business days upon receiving at our warehouse.
what items are non-refundable?
- Items marked as final sale, free gifts and gift cards are non-refundable.